Q1: Could you send me a sample of the product before placing an order?
A: Sure, we are willing to provide samples and the samples and shipping cost will be on you. However, the sample charges will be refunded in the follow-up bulk order.

Q2: What is the minimum order quantity?
A: From the beginning of the cooperation, in order to test the acceptance of the product in the market, we did not set a minimum order quantity. At the same time, we always have sufficient stock to support this decision to ship small orders to our customers. From the perspective of transportation security, reduce the volume of freight savings, we recommend you purchase 60 sets and 60 sets of multiples.

Q3: How do I order and pay?
A: Thank you for your interests in our watches, if you want to place an order, please contact any of the following mailboxes, we will make PI according to your orders and communication order issues. sales01@northedgewatch.com lily@northedgewatch.com We support a variety of payment methods, such as T/T wire transfer, PayPal, Alipay, Wechat... safe and fast. Please choose the most convenient route for you.

Q4: What's the shipping cost if i need door to door service?
A: We will calculate the freight according to the physical weight and quote. Please let me know the quantity of your order and the information of the addressee including the addressee's name, telephone number, detailed address and postcode. We can give different choices according to your prescription requirements.

Q5: How long is the delivery time?
A: Delivery time depends on logistics International Express delivery is usually 7-10 days home delivery. Postal economic delivery is generally 20-25 days delivery. The details of air/sea transportation will depend on the specific flight/shipping schedule, and the forwarder will be consulted for the details.

Q6: How long after payment can you deliver the goods?
A: Generally, we have sufficient stock for delivery within 3 days after payment. However in case any models are not in stock, we will communicate with the customers for the specific delivery time. For custom watches, production will be started after paying 30% deposit according to the custom requirements, normally in 20-25 days the production cycle will be completed, we will ship the whole watches after the balance paid.

FAQ